Terms of Service

Last updated: October 1, 2026

Who we are

All Things Identity ("we") provides online IAM education — courses, digital downloads, and coaching — operated by Andrew Chanthaphone. Contact: andrew@allthingsidentity.com.

Purchases & access

Courses are sold and delivered through Thinkific. Unless a course page says otherwise, course video access is lifetime and includes future updates to the purchased course. Entra ID Mastery labs run in a tenant you create and control yourself; we don’t host or provide that infrastructure. IAM Career Launchpad includes a lab environment we host for you for 12 months from purchase, after which it is retired.

Refunds

Refund terms depend on what you bought. This list applies to purchases made on or after October 1, 2026.

IAM Career Launchpad: 30-day money-back guarantee. If the course doesn’t deliver what’s promised, email us within 30 days of purchase for a full refund, provided you haven’t booked your included 1:1 session. Downloaded bonus materials are non-refundable.
Entra ID Mastery (Standard and Pro): 14-day money-back guarantee. Email us within 14 days of purchase for a full refund.
IAM Career Strategy Session ($97): non-refundable. You can reschedule for free with at least 24 hours’ notice.
IAM Technical Interview & Scorecard Audit ($299): non-refundable before or after the session. You can reschedule for free with at least 24 hours’ notice.
IAM Essentials: free, so there is nothing to refund.

Acceptable use

Course access is for the individual purchaser. Don’t share logins or redistribute course materials. Lab environments are for course exercises only.

Disclaimers

Content is educational and provided as-is; it is not legal, compliance, or professional advice for your specific environment. Certification outcomes (e.g. SC-300) depend on the exam provider and your preparation.

Changes

We may update these terms; material changes will be posted here with a new date.